IICRC Certification
24/7 Water Heater Service
24/7 Water Heater Repair & Replacement
Reliable Emergency Water Heater Repair Across Arizona
A broken or leaking water heater can disrupt daily life and cause costly damage to your property. Even a small leak can reach nearby rooms, ruin flooring, and create the conditions for mold growth.
Trained, tested, and certified for the work your property may require
The Cleantrust Certification
Certified Residential Mold Inspector
Certified Mold Remediator
Certified Commercial Mold Inspector
Arizona Registered Contractor
Certified Asbestos Removal Contractor
PMII Certified Contractor
Xactware / Xactimate Certified Contractor
EPA Lead-Safe Certified Firm
Why homeowners choose NFR
Get Help 24/7
Response target: 90 minutes or less
We document the damage for your claim
We provide statewide service
Trained, certified specialists
Choose your next step
Get the right response for exactly what you're dealing with
Active water heater emergency
- 1Shut off water and power or gas only if it is safe
- 2Keep clear of hot water and nearby electrical sources
- 3Call now for repair, extraction, and damage control
Noise, odor, rust, or unreliable heating
- 1Stop using the unit if you smell gas or see active leaking
- 2A licensed plumber can diagnose repair versus replacement
- 3Schedule service before a small failure becomes a flood
What matters right now
A failing tank can become both a no-hot-water problem and a serious property-damage claim.
1
Stop active water
Contain a leaking or burst tank quickly.
2
Repair or replace
Restore dependable hot water with the right solution.
3
Handle the damage
Dry and restore affected floors, walls, and rooms.
Residential & commercial
Water Heater Response for Homes and Commercial Properties
HomeResidential Water Heater Repair
Residential service stops active leaking, restores dependable hot water, and protects nearby flooring, walls, cabinets, and belongings from additional damage.
Explore Residential Help
BusinessCommercial Water Heater Repair
Commercial service coordinates urgent repair or replacement around occupants and operating hours while controlling water damage and limiting downtime.
Explore Commercial HelpComplete service scope
Water Heater Failures We Repair and Restore
Water Heater Leaks
Even a small leak can turn into a big problem fast. Our team provides emergency hot water heater repair to stop leaks, prevent flooding, and protect floors, cabinets, and walls from long-term damage.
No Hot Water
Running out of hot water is more than an inconvenience. Whether it's a faulty thermostat, broken heating element, or gas supply issue, we provide reliable hot water heater repair in Phoenix and across Arizona to restore your comfort quickly.
Tankless Water Heater Repair
If your tankless system shuts down, clogs, or stops heating properly, our licensed plumbers are trained on all makes and models. We specialize in tankless water heater repair in Phoenix, Mesa, and the East Valley.
Strange Noises or Odors
Popping sounds, rotten egg smells, or metallic odors often signal sediment buildup or gas leaks. Our experts provide fast gas water heater repair and cleaning to eliminate hazards and restore performance.
Burst or Failing Tank
A burst tank is a true plumbing emergency. NFR provides 24/7 water heater replacement and repair, along with full water damage restoration services to extract water, dry your property, and prevent mold growth.
We're Ready 24/7. Onsite Valleywide Within the Hour.
Outlying areas within 24 hours: one call starts the response.
How the response moves forward
From Diagnosis to Hot Water and a Dry Property
- 1
Control Water and Make the Area Safe
Active leaking is stopped and the area around the unit is checked for hot-water, gas, and electrical hazards.
- 2
Diagnose Repair or Replacement
A licensed plumber checks the tank, valves, controls, venting, fuel or electrical supply, and system age to recommend the right fix.
- 3
Restore Reliable Hot Water
The failed component is repaired or the unit is replaced and tested for safe, dependable operation.
4Dry and Repair Water Damage
If water escaped into the property, extraction, structural drying, monitoring, and repairs are handled by the same response team.
One Call, One Team
From a Failed Water Heater to a Dry, Working Property
From the first call through the final walkthrough, one accountable team owns mitigation, documentation, insurance coordination, and rebuilding so you never have to chase a second vendor.
- Licensed plumbers fix the source of the problem
- Certified restoration team extracts standing water
- We dry your property and prevent long-term damage
- No juggling multiple contractors
And more—look no further for your restoration.
Claimsparency™
Know what is happening before you have to ask.
NFR built Claimsparency to remove the uncertainty that begins after a property loss. Your private view keeps the responsible team, current progress, upcoming work, and project records connected in one place.
Project current
Project overview
The current phase, next visit, latest update, and assigned team.
Current phaseUpdated today
Structural dryingEquipment is operating in two affected rooms.
- ✓Assessment
- 2Mitigation
- 3Repairs
- 4Complete
Next scheduled taskTomorrow
Moisture monitoring visitTechnician arrival window
Assigned toVinnie · Mitigation ManagerYour project team3 assigned
Jeremy SnyderProject manager
Vinnie NeumannMitigation manager
Eric WaltersOperations manager
Latest updateToday · 9:14 AM
Moisture readings were recorded. Drying equipment remains in place and the affected area is progressing as expected.
View activity →
Insurance support
Your insurer decides what to pay. We make sure it's fair.
We document the damage and build a detailed scope you can give your insurer. With your permission, we can speak with them about the work performed.
We document the damage for your claim
We photograph the loss, measure the affected areas, and build a detailed scope you can give your insurer. With your permission we can speak with them about the work we performed.
We track everything in Claimsparency
Our proprietary software lets you follow the progress of your claim and property.
We break down your policy into plain English
We explain terms like RCV and ACV in plain English so you can read your own policy with confidence. Coverage decisions are your insurer’s to make.
We help you make the Right Call
We show you the visible damage and the likely scope so you and your insurer can decide how to proceed.
Keep recovery moving
See Related Services
Emergency Plumbing
Stop the source, repair the plumbing failure, and dry affected materials.
Explore service →
Water Damage Restoration
Extraction, structural drying, moisture monitoring, and complete repair.
Explore service →
Reconstruction Services
One accountable construction team for repairs, rebuilds, and finishes.
Explore service →Water Heater Repair FAQs
How much does it cost to fix a water heater?
Costs vary depending on the issue, unit type, and parts needed. Small repairs may be a few hundred dollars, while larger fixes or replacements cost more.
Is it worth it to repair a hot water heater?
Yes, if the unit is under 8–10 years old and the problem is minor. If your water heater is leaking from the tank or very old, replacement may be the smarter choice.
What is usually the most common water heater problem?
The most common issues include leaks, pilot light failures, sediment buildup, and faulty thermostats.
What are the signs your water heater is going bad?
Rust-colored water, temperature fluctuations, strange noises, or visible leaks are all warning signs.
From Our Customers
See What Our Customers Are Saying
“Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasn’t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If you’re thinking about it, you should do it. Kyle was very professional and that’s important to me because I’m female so I’m always worried I don’t know enough and can be taken advantage off.”
“This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time.”
“I am very impressed with National First Response's roofing division. My roof replacement was covered by my home insurance company and I could not be happier with the professionalism of everyone I met or was involved with personally. My contact, Nicole Sullivan, who I only connected with virtually, kept me informed of the process every step of the way. Her cheerful and prompt response to my inquiries was refreshing. Brandon Velander, who came out after the roof was installed, was equally cheerful and professional. The crew that delivered the roofing materials and the crew that installed them were cheerful and professional as well. I'm very happy with this company and will definitely refer them to my friends.”
“We worked with Mike and he took us through the process flawlessly! The crew showed up on time and did a high quality job. Our roof looks great. Thanks to NFR!”
“Great experience! From the get go the First Response team was super communicative, they made sure all aspects of the project were aligned and being handled properly. The Ops manager, Nicole and her staff were communicating with me weekly and throughout the process of the installation. The installation team was amazing, very knowledgeable, professional and thorough. They made sure the property was kept clean and maintained, they cleaned up after installation and made sure everything was right before they completed. These guys are pro level and on point 100%. Highly recommend this company for roofing…!”
“We had such a great experience with this company. We love our new roof! Very professional throughout the whole process. Thank you National First Response! I would totally recommend to my friends and family!”
24/7 Statewide Service
Emergency response in 90 minutes or less, with statewide service throughout Arizona.
Not sure how serious the damage is? We can assess what happened, explain the next step, and help you protect the property before the loss spreads.
Additional Arizona service areas
AhwatukeeAnthemApache JunctionAvondaleBuckeyeCarefreeCave CreekChandlerChandler HeightsFountain HillsGilbertGlendaleGold CanyonMaricopaMesaParadise ValleyPeoriaPhoenixPrescottQueen CreekSan Tan ValleyScottsdaleSun CitySun City WestSun LakesTempe
24/7 local response
Phoenix
Water, fire, storm & property restoration
24/7 local response
Scottsdale
Water, fire, storm & property restoration
Our Home Base
Tempe Headquarters
316 S. Price Rd
Tempe, AZ 85281
- Fax
- (480) 907-2030
24/7 Statewide Service
Get your property protected, restored, and back to normal.
One call brings the right crew, a clear recovery plan, and help with the insurance paperwork from start to finish.
Fastest way to get helpCall 480-405-5596Not in immediate danger?
Choose the clearest next step.
If anyone is in danger, leave the property and call 911 before contacting a restoration company.