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Tell us what you are seeing and the best way to reach you. We will schedule your free, no-obligation assessment.
Fastest way to get helpCall 480-405-5596Complete the form to tell us what happened.
Include the best way to reach you so the right response team can follow up with a clear next step.
Trained, tested, and certified for the work your property may require
The Cleantrust Certification
Certified Residential Mold Inspector
Certified Mold Remediator
Certified Commercial Mold Inspector
Arizona Registered Contractor
Certified Asbestos Removal Contractor
PMII Certified Contractor
Xactware / Xactimate Certified Contractor
EPA Lead-Safe Certified Firm
Assessment FAQ
Know exactly what the free assessment covers.
Have Property Damage but no Emergency? We Can Help.
Review the scope, boundaries, deliverables, and credentials behind the visit before you schedule.
What happens during a free damage assessment?+
The National First Response team has more than 75 years of experience in roofing, restoration, construction, disaster and project management to properly identify any current and future issues that your property may have. Our team can professionally resolve any type of damage, whether it’s water damage from a monsoon, smoke or fire damage from a structure fire, or roof damage from a hail storm. Our team will work to navigate your insurance claim and restore your property and peace of mind.
- 1InspectIdentify visible and likely hidden property damage.
- 2ExplainGet an honest, plain-language assessment of severity.
- 3ChooseUnderstand the safest next step without pressure.
What can the assessment tell me?+
- ✓Current damage across water, fire, smoke, storm, and roofing
- ✓Issues likely to develop if the damage is left unaddressed
- ✓Whether an insurance claim is worth pursuing
- ✓The safest, most cost-effective path forward
Is it really free, and what is it not?+
- •No obligation and no cost: ever
- •Not a sales visit or a pressure pitch
- •Not an emergency service: for active damage, call right away
- •Not a substitute for a filed claim, but a head start on one
What will I receive afterward?+
Documented findings
A clear walkthrough of the current and potential issues we identify on your property.
Photo documentation
Images of the affected areas, captured the way insurers expect to see them.
A recommended next step
An honest, plain-language recommendation: with no obligation to move forward.
Insurance guidance
Help understanding whether a claim makes sense and how we would navigate it with you.
Who will inspect my property?+
A Professional Assessment You Can Trust
- ✓More than 75 years of combined roofing, restoration, and construction experience
- ✓Honest, plain-language findings on both current and future issues
- ✓Help navigating your insurance claim from the very first inspection
- ✓A clear, no-pressure recommendation for the safest next step
Claimsparency™
Know what is happening before you have to ask.
NFR built Claimsparency to remove the uncertainty that begins after a property loss. Your private view keeps the responsible team, current progress, upcoming work, and project records connected in one place.
Project current
Project overview
The current phase, next visit, latest update, and assigned team.
Current phaseUpdated today
Structural dryingEquipment is operating in two affected rooms.
- ✓Assessment
- 2Mitigation
- 3Repairs
- 4Complete
Next scheduled taskTomorrow
Moisture monitoring visitTechnician arrival window
Assigned toVinnie · Mitigation ManagerYour project team3 assigned
Jeremy SnyderProject manager
Vinnie NeumannMitigation manager
Eric WaltersOperations manager
Latest updateToday · 9:14 AM
Moisture readings were recorded. Drying equipment remains in place and the affected area is progressing as expected.
View activity →
Keep recovery moving
See Related Services
Water Damage Restoration
Extraction, structural drying, moisture monitoring, and complete repair.
Explore service →
Fire & Smoke Restoration
Property stabilization, soot and odor removal, contents care, and rebuild.
Explore service →
Storm Damage Restoration
Emergency tarping, water control, documentation, and exterior repair.
Explore service →Have active damage that can't wait for a scheduled visit?
Get Emergency Help Now · 480-405-5596