IICRC Certification
Fire, Smoke & Odor Recovery
Fire & Smoke Damage Restoration in Mesa, AZ
Let us help restore the structure, contents, and a safe, livable space.
After a fire, you need immediate professional restoration because damage from smoke, soot, and water continues even after the flames are out.
National First Response secures the structure, addresses contamination, removes water from fire suppression, and begins the repairs that make the property livable again.
Trained, tested, and certified for the work your property may require
The Cleantrust Certification
Certified Residential Mold Inspector
Certified Mold Remediator
Certified Commercial Mold Inspector
Arizona Registered Contractor
Certified Asbestos Removal Contractor
PMII Certified Contractor
Xactware / Xactimate Certified Contractor
EPA Lead-Safe Certified Firm
Why homeowners choose NFR
Get Help 24/7
Response target: 90 minutes or less
We document the damage for your claim
We provide statewide service
Trained, certified specialists
Choose your next step
Get the right response for exactly what you're dealing with
Fresh fire, smoke, or suppression damage
- 1Stay out until officials say the structure is safe
- 2Avoid touching soot-covered surfaces or turning on HVAC
- 3Call now so board-up, water removal, and documentation can begin
Lingering odor, soot, or staining
- 1Do not paint over residue or mask the odor
- 2An inspection traces smoke through rooms and building systems
- 3Schedule an assessment before corrosion and odor settle deeper
What matters right now
Soot, smoke residue, and firefighting water continue damaging surfaces after the flames are out.
1
Secure the property
Board up openings and stabilize unsafe areas.
2
Remove contamination
Clean soot, smoke residue, odor, and water damage.
3
Repair & rebuild
Restore the structure, contents, and livable space.
Residential & commercial
Complete Fire Restoration for Homes and Businesses
HomeResidential Fire Damage Restoration
When your home is affected by fire or smoke damage, restoration is handled with care for both the structure and personal belongings. Work is coordinated to stabilize the property, reduce additional loss, and move recovery forward without unnecessary disruption.
Explore Residential Help
BusinessCommercial Fire Damage Restoration
When a commercial property is impacted, restoration is managed with a focus on safety, organization, and minimizing downtime. The response is coordinated to protect occupants or tenants and keep the process moving efficiently from start to finish.
Explore Commercial HelpComplete service scope
Complete Restoration for Fire, Smoke, and Odor Damage
Structural Damage Assessment
Your home is evaluated for areas affected by heat or fire exposure, with compromised materials identified and stabilized before repairs move forward.
Smoke & Soot Damage Cleanup
Smoke and soot residue are removed from walls, ceilings, contents, and surfaces in your property to prevent staining, corrosion, and long-term damage.
Smoke Odor Control & Air Quality
Smoke odors within your home are treated at the source to prevent lingering smells and ongoing air quality issues.
Water Damage Cleanup & Dry-Out
Water introduced during fire suppression is extracted and dried throughout your property to reduce swelling, secondary damage, and mold risk.
Contents Cleaning & Protection
Your furniture and personal belongings are carefully handled, cleaned, and protected when possible to minimize additional loss during restoration.
Repair & Rebuild Coordination
Repairs and reconstruction are coordinated through completion so your home can be restored to its pre-damage condition without added oversight on your part.
We're Ready 24/7. Onsite Valleywide Within the Hour.
Outlying areas within 24 hours: one call starts the response.
How the response moves forward
Fire Damage Restoration, Handled From Start to Finish
- 1
Immediate Restoration Response
We dispatch a fire damage restoration specialist immediately to assess the damage, begin stabilization, and start addressing smoke, soot, and water damage so the situation does not worsen.
2Insurance Documentation Is Handled
We document the damage as work begins, including photos, measurements, and restoration records, so your insurance claim is supported correctly from the start.
3The Property Is Secured
Your property is secured by boarding or tarping exposed areas, addressing unsafe conditions, and containing smoke, soot, or moisture to prevent further damage.
4Cleanup and Repairs Are Fully Managed
Smoke and soot cleanup, water extraction, drying, and repairs are coordinated as one continuous fire damage restoration process, so recovery moves forward without you managing multiple vendors or steps.
Claimsparency™
Know what is happening before you have to ask.
NFR built Claimsparency to remove the uncertainty that begins after a property loss. Your private view keeps the responsible team, current progress, upcoming work, and project records connected in one place.
Project current
Project overview
The current phase, next visit, latest update, and assigned team.
Current phaseUpdated today
Structural dryingEquipment is operating in two affected rooms.
- ✓Assessment
- 2Mitigation
- 3Repairs
- 4Complete
Next scheduled taskTomorrow
Moisture monitoring visitTechnician arrival window
Assigned toVinnie · Mitigation ManagerYour project team3 assigned
Jeremy SnyderProject manager
Vinnie NeumannMitigation manager
Eric WaltersOperations manager
Latest updateToday · 9:14 AM
Moisture readings were recorded. Drying equipment remains in place and the affected area is progressing as expected.
View activity →
Insurance support
Your insurer decides what to pay. We make sure it's fair.
We document the damage and build a detailed scope you can give your insurer. With your permission, we can speak with them about the work performed.
We document the damage for your claim
We photograph the loss, measure the affected areas, and build a detailed scope you can give your insurer. With your permission we can speak with them about the work we performed.
We track everything in Claimsparency
Our proprietary software lets you follow the progress of your claim and property.
We break down your policy into plain English
We explain terms like RCV and ACV in plain English so you can read your own policy with confidence. Coverage decisions are your insurer’s to make.
We help you make the Right Call
We show you the visible damage and the likely scope so you and your insurer can decide how to proceed.
Keep recovery moving
See Related Services
Water Damage Restoration
Extraction, structural drying, moisture monitoring, and complete repair.
Explore service →
Reconstruction Services
One accountable construction team for repairs, rebuilds, and finishes.
Explore service →
Emergency Roofing
Dry-in, roof inspection, code-compliant repair, and material matching.
Explore service →Fire and Smoke Damage Restoration FAQs
What does fire damage restoration include?
Fire damage restoration includes cleaning soot and smoke residue, removing odors, extracting water left from firefighting, drying affected areas, repairing structural damage, and restoring salvageable contents.
Can a fire-damaged house be repaired?
Yes. Most fire-damaged houses can be restored with professional remediation and reconstruction. NFR specializes in repairing structural components, cleaning soot and smoke, and rebuilding homes to safe, livable conditions.
How much does fire damage restoration cost?
The cost depends on the extent of the fire and smoke damage, square footage, and the repairs required. Small smoke cleanups may be a few thousand dollars, while full structural restoration can cost significantly more. NFR provides a detailed estimate after inspection and works directly with your insurance provider to manage costs.
Can you paint over smoke-damaged wood?
It is not recommended to paint directly over smoke-damaged wood. The soot and odor will often seep through. Professional cleaning and sealing are required before painting. NFR technicians ensure the surface is properly restored first.
How do you fix fire smoke damage?
Fixing smoke damage requires professional cleaning of walls, ceilings, floors, and personal belongings with specialized tools and cleaning agents. We also use HEPA filtration, ozone treatments, and deodorization to eliminate smoke particles and restore air quality.
Can you restore burnt wood?
Lightly charred or smoke-damaged wood can sometimes be cleaned and sealed, but severely burned structural wood usually requires replacement. Our experts will inspect the damage and determine the safest, most cost-effective solution.
How do professionals remove smoke odor?
Our team uses advanced odor elimination methods like ozone treatment, thermal fogging, and HEPA filtration. These techniques neutralize smoke particles deep within walls, furniture, and air ducts, permanently removing the odor instead of just covering it up.
From Our Customers
See What Our Customers Are Saying
“Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasn’t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If you’re thinking about it, you should do it. Kyle was very professional and that’s important to me because I’m female so I’m always worried I don’t know enough and can be taken advantage off.”
“This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time.”
“I am very impressed with National First Response's roofing division. My roof replacement was covered by my home insurance company and I could not be happier with the professionalism of everyone I met or was involved with personally. My contact, Nicole Sullivan, who I only connected with virtually, kept me informed of the process every step of the way. Her cheerful and prompt response to my inquiries was refreshing. Brandon Velander, who came out after the roof was installed, was equally cheerful and professional. The crew that delivered the roofing materials and the crew that installed them were cheerful and professional as well. I'm very happy with this company and will definitely refer them to my friends.”
“We worked with Mike and he took us through the process flawlessly! The crew showed up on time and did a high quality job. Our roof looks great. Thanks to NFR!”
“Great experience! From the get go the First Response team was super communicative, they made sure all aspects of the project were aligned and being handled properly. The Ops manager, Nicole and her staff were communicating with me weekly and throughout the process of the installation. The installation team was amazing, very knowledgeable, professional and thorough. They made sure the property was kept clean and maintained, they cleaned up after installation and made sure everything was right before they completed. These guys are pro level and on point 100%. Highly recommend this company for roofing…!”
“We had such a great experience with this company. We love our new roof! Very professional throughout the whole process. Thank you National First Response! I would totally recommend to my friends and family!”
24/7 Statewide Service
Emergency response in 90 minutes or less, with statewide service throughout Arizona.
Not sure how serious the damage is? We can assess what happened, explain the next step, and help you protect the property before the loss spreads.
Additional Arizona service areas
AhwatukeeAnthemApache JunctionAvondaleBuckeyeCarefreeCave CreekChandlerChandler HeightsFountain HillsGilbertGlendaleGold CanyonMaricopaMesaParadise ValleyPeoriaPhoenixPrescottQueen CreekSan Tan ValleyScottsdaleSun CitySun City WestSun LakesTempe
24/7 local response
Phoenix
Water, fire, storm & property restoration
24/7 local response
Scottsdale
Water, fire, storm & property restoration
Our Home Base
Tempe Headquarters
316 S. Price Rd
Tempe, AZ 85281
- Fax
- (480) 907-2030
24/7 Statewide Service
Get your property protected, restored, and back to normal.
One call brings the right crew, a clear recovery plan, and help with the insurance paperwork from start to finish.
Fastest way to get helpCall 480-405-5596Not in immediate danger?
Choose the clearest next step.
If anyone is in danger, leave the property and call 911 before contacting a restoration company.