24/7 Emergency Response. Onsite Within The Hour.Call 480-405-5596
National First Response
National First Response emergency team
One Call. Complete Response.

24/7 Emergency Restoration Services in Arizona

National First Response provides a full range of emergency restoration and remediation services, 24 hours a day, 7 days a week. Our trained, certified team handles every type of property damage for homes and businesses.

Trained, tested, and certified for the work your property may require

IICRC Certification

IICRC Certification

The Cleantrust Certification

The Cleantrust Certification

Certified Residential Mold Inspector

Certified Residential Mold Inspector

Certified Mold Remediator

Certified Mold Remediator

Certified Commercial Mold Inspector

Certified Commercial Mold Inspector

Arizona Registered Contractor

Arizona Registered Contractor

Certified Asbestos Removal Contractor

Certified Asbestos Removal Contractor

PMII Certified Contractor

PMII Certified Contractor

Xactware / Xactimate Certified Contractor

Xactware / Xactimate Certified Contractor

EPA Lead-Safe Certified Firm

EPA Lead-Safe Certified Firm

Choose your next step

Get the right response for exactly what you're dealing with

Damage active right now?

Water, fire, storm, plumbing, or another emergency

  1. 1Move people away from unsafe areas
  2. 2Stop the source only when it is safe to do so
  3. 3Call now and we will dispatch the specialists the loss requires
Call 480-405-5596
Damage found after the event?

A property concern that needs the right diagnosis

  1. 1Photograph visible conditions without disturbing them
  2. 2We assess the damage and route you to the right service
  3. 3Schedule a free assessment before hidden damage spreads
Get a free assessment

Residential & commercial

Complete Emergency Restoration for Homes and Businesses

National First Response technicians greeting a homeownerHome

Residential Emergency Restoration

For homes, the response protects the structure and personal belongings while keeping the work organized around the people living there. Damage is stabilized quickly and recovery moves forward with as little disruption as conditions allow.

Explore Residential Help
National First Response technicians moving equipment at a commercial facilityBusiness

Commercial Emergency Restoration

For commercial properties, the response prioritizes safety, clear coordination, and reduced downtime. Work is sequenced around occupants, tenants, and operations from the first assessment through completion.

Explore Commercial Help
National First Response team member
National First Response team member
National First Response team member
National First Response team member
National First Response team member
National First Response team member
National First Response team member
National First Response team member
National First Response team member

The team behind the response

One call brings the specialists every loss requires

Emergency restoration crosses field response, mitigation, documentation, insurance coordination, construction, and project management. Our team keeps those handoffs connected from the first call through completion.

  • Water Damage Restoration
  • Fire & Smoke Damage
  • Emergency Storm Damage
  • Emergency Plumbing
  • Emergency Roofing
  • Biohazard Cleanup

And more—look no further for your restoration.

Get the Right Team · 480-405-5596

Claimsparency™

Know what is happening before you have to ask.

NFR built Claimsparency to remove the uncertainty that begins after a property loss. Your private view keeps the responsible team, current progress, upcoming work, and project records connected in one place.

Projects/Residential water loss
Project current

Project overview

The current phase, next visit, latest update, and assigned team.

Mitigation active
Current phaseUpdated today
Structural dryingEquipment is operating in two affected rooms.
  1. Assessment
  2. 2Mitigation
  3. 3Repairs
  4. 4Complete
Next scheduled taskTomorrow
Moisture monitoring visit

Technician arrival window

Assigned toVinnie · Mitigation Manager
Your project team3 assigned
Jeremy SnyderProject manager
Vinnie NeumannMitigation manager
Eric WaltersOperations manager
Latest updateToday · 9:14 AM

Moisture readings were recorded. Drying equipment remains in place and the affected area is progressing as expected.

View activity

Insurance support

Your insurer decides what to pay. We make sure it's fair.

We document the damage and build a detailed scope you can give your insurer. With your permission, we can speak with them about the work performed.

Get Help With Your Claim Now

We document the damage for your claim

We photograph the loss, measure the affected areas, and build a detailed scope you can give your insurer. With your permission we can speak with them about the work we performed.

We track everything in Claimsparency

Our proprietary software lets you follow the progress of your claim and property.

We break down your policy into plain English

We explain terms like RCV and ACV in plain English so you can read your own policy with confidence. Coverage decisions are your insurer’s to make.

We help you make the Right Call

We show you the visible damage and the likely scope so you and your insurer can decide how to proceed.

Restoration knowledge base

Understand every kind of loss we handle

Water Damage Restoration service exampleWater Damage RestorationWater damage can come from severe weather, a burst or leaking water line, or a sewage pipe leak, and untreated, it quickly turns into bacteria and mold.

National First Response's trained specialists are on call 24/7 for emergency water damage repair and restoration, minimizing damage with state-of-the-art equipment to dry out and extract water.

We are a residential and commercial emergency provider. Whether it is water or mold removal or repairing floodwater damage, we fully guarantee every remediation and restoration job we do.

Water Damage Restoration
Fire & Smoke Restoration service exampleFire & Smoke RestorationFew events are as traumatic, or as damaging, as a fire in your home: the immediate damage, plus the loss of the security that makes a house a home.

After the fire department has left and the flames are extinguished, National First Response can start to rebuild your home and your peace of mind.

Most fires are “partial losses”, but there are typically hidden damages from water or retardant, plus smoke and ash. Shut down all ventilation and open windows and doors to evacuate smoke.

In most cases the carrier must return your property to a “uniform and consistent appearance.” Do not throw away damaged property; leave it in place until the fire marshal completes the investigation. If anyone has allergies or asthma, stay away until remediation is complete.

Smoke often travels well beyond the fire. It carries corrosive acids and toxins that attach to surfaces and, over time, yellow plastics, stain countertops, tarnish metals, erode finishes, and permanently stain fabrics.

Fire & Smoke Damage Restoration
Landscaping After a Fire service exampleLandscaping After a FireCoverage for landscaping replacement is typically a set amount or a percentage of your dwelling coverage.

Experience has shown that plants and landscaping affected by fire and smoke return with time more vibrant than before, and odors are usually eliminated after a seasonal rain shower or two.

Coverage becomes a concern on a hillside: loss of foliage can lead to landslides or mudslides in rain. Replant quickly with native trees and grasses to stabilize the landscape, and use sandbags or stormwater prevention until foliage takes root. Review your policy limitations with your agent.

Storm, Hail & Monsoon Damage service exampleStorm, Hail & Monsoon DamageWind and water can tear shingles from rooftops, strip siding, flood interiors, knock down trees, break windows, and pummel air conditioners.

National First Response stops the water from creating more damage and restores your possessions and home to the condition they were in before the water came.

Hail can do surprising damage fast: a damaged roof is sure to leak and becomes more susceptible to future storm damage. Hail is tricky to document, so get a professional inspection quickly; insurers often require a minimum number of hail strikes before authorizing repairs.

The Southwest is prone to powerful monsoons (and haboobs) from July to September, with winds over 50 mph, heavy rain, and blowing dust. Winds can tear shingles off roofs and expose interiors to rain and flooding, so address flooding quickly before mold and mildew establish.

Storm Damage Restoration
Flood Damage vs. Rain Damage service exampleFlood Damage vs. Rain DamageMost standard homeowner policies cover water damage, but only before the water touches the ground.

To determine if your home is in a flood plain, contact your local county planning office, which has maps showing designated flood zones.

Typically covered

  • Hail smashes a window, letting rain into your home
  • Heavy rain soaks through the roof into the attic and ceiling
  • A broken water pipe spews water through your kitchen

Not covered without flood insurance

  • A nearby river overflows and washes into your home
  • Surface water seeps into the basement after heavy rain
  • A flash flood collapses a hillside into a mud slide
Emergency Plumbing service exampleEmergency PlumbingBurst pipes, overflowing toilets, water heater failures, and sewer backups can quickly cause property damage, structural issues, and health hazards from contaminated water.

Our licensed specialists are on call 24/7 to handle any plumbing emergency with speed and expertise, using advanced tools and proven methods to restore your home or business to safe, livable conditions.

Common plumbing claims involve sudden discharge from pipes, accidental overflow, or a backed-up sewer line. A sudden, accidental pipe burst is often covered, while gradual leaks or lack of maintenance may not be: we help with documentation, damage assessment, and restoration.

Emergency Plumbing
Biohazard Cleanup service exampleBiohazard CleanupAny biological substance that threatens your health is a biohazard: from the smallest microorganism to a human or animal body.

Removal is often unpleasant work, but our technicians and Disaster Response Team members are versed in the proper procedures and follow them to the letter. Improper disposal can put everyone at risk.

Wearing safety suits and breathing apparatus and using the latest equipment, our technicians completely remove biohazardous waste, then clean, disinfect, and deodorize so the space is safe, clean, and habitable: in accordance with local health codes, OSHA, and Clean Trust (IICRC) standards.

Biohazards include

Sewage backup: the microorganisms are the real dangerBlood-borne pathogens from accident, trauma, crime, or deathMethamphetamine labs, which leave dangerous chemical residue
Biohazard & Unattended Death Cleanup
Asbestos Testing & Remediation service exampleAsbestos Testing & RemediationMost products made today do not contain asbestos, but until the 1970s many building products and insulation materials did.

If you suspect asbestos, leave it alone: it is only dangerous when disturbed and releases fibers. If the item shows wear, tears, abrasions, or water damage, isolate the space and contact us.

Our Clean Trust-certified technicians will seal the item permanently or carefully remove it, clearing the area with an air scrubber and other equipment. When disturbed, asbestos creates a dust that, if inhaled at high levels, raises the risk of lung cancer, mesothelioma, and asbestosis.

Take precautions: never sweep, dust, or vacuum debris that may contain asbestos, and never saw, sand, scrape, or drill it. Local EPA officials can provide more on identification, sealing, or removal.

Products that might contain asbestos

Steam pipesBoilersFurnace ductsResilient floor tilesVinyl sheet flooringCement sheetMillboardDoor gasketsSoundproofing / decorative materialPatching & joint compoundTextured paintsAsbestos cement roofingShinglesSidingInsulation
Site Securitization service exampleSite SecuritizationSecuring your home after fire or water damage is a critical first step: a secured home is far less vulnerable to the elements or opportunists.

A member of our 24/7 Emergency Response Team arrives within 60 minutes to evaluate the situation and put equipment and services in place, ensuring only you and our team have access to your property.

After the fire department or plumber has dealt with the emergency, the best next answer is to call a trusted restoration expert. We draw from experience on hundreds of restoration projects.

Securitization services

Emergency board-up serviceTemporary perimeter fencingBuilding shrink wrapEmergency security personnelEmergency alarm serviceWindow and door coverage
Contents & Personal Possessions service exampleContents & Personal PossessionsSometimes the greatest damage is not to your home but to what is in it: furnishings, and one-of-a-kind heirlooms whose value cannot be measured in dollars.

Removing contents from the structure prevents further damage to them and allows more thorough, efficient restoration of the structure. Even when items seem beyond saving, our technicians can often restore them to pre-loss condition.

If an item cannot be restored, we include it on a detailed list of unrecoverable items so you can be fully reimbursed by your insurance carrier. It is important to begin quickly: call any hour and a Clean Trust-certified technician responds within 60 minutes.

We can restore

FurnishingsClothingElectronicsArtworkVital recordsAppliancesTrophiesTaxidermy
Reconstruction service exampleReconstructionAfter damaged elements are removed and the structure is cleaned, the final phase is reconstruction: rebuilding and repairing what the fire, flood, or other event damaged.

Reconstruction is very different from building from the ground up, and requires different skills than just any general contractor. Our leadership has more than 50 years of reconstruction experience and works closely with you to get it exactly how you want it.

Even if another company dried your home or removed smoke particles, we can finish the job. With the right materials, design, and skill, the new construction blends perfectly with the existing structure: as if the catastrophe never happened.

Expert services include

Finish carpentryTrim carpentryCabinetmakingFramingElectricalMechanicalPlumbingExterior finishingRoofingFlooringTilingInterior finishingInterior build-out
Contractor & Reconstruction Services

We're ready 24/7. Onsite valleywide within the hour.

We document the damage and prepare the scope your insurer needs, then restore your property.

Get Emergency Help Now · 480-405-5596

24/7 Statewide Service

Emergency response in 90 minutes or less, with statewide service throughout Arizona.

Not sure how serious the damage is? We can assess what happened, explain the next step, and help you protect the property before the loss spreads.

Additional Arizona service areas

AhwatukeeAnthemApache JunctionAvondaleBuckeyeCarefreeCave CreekChandlerChandler HeightsFountain HillsGilbertGlendaleGold CanyonMaricopaMesaParadise ValleyPeoriaPhoenixPrescottQueen CreekSan Tan ValleyScottsdaleSun CitySun City WestSun LakesTempe

Our Home Base

Tempe Headquarters

316 S. Price Rd
Tempe, AZ 85281

Fax
(480) 907-2030
Call 480-405-5596Free assessment