
IICRC Certification

National First Response provides a full range of emergency restoration and remediation services, 24 hours a day, 7 days a week. Our trained, certified team handles every type of property damage for homes and businesses.
Trained, tested, and certified for the work your property may require

IICRC Certification

The Cleantrust Certification

Certified Residential Mold Inspector

Certified Mold Remediator

Certified Commercial Mold Inspector

Arizona Registered Contractor

Certified Asbestos Removal Contractor

PMII Certified Contractor

Xactware / Xactimate Certified Contractor

EPA Lead-Safe Certified Firm
Choose your next step
Residential & commercial
HomeFor homes, the response protects the structure and personal belongings while keeping the work organized around the people living there. Damage is stabilized quickly and recovery moves forward with as little disruption as conditions allow.
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BusinessFor commercial properties, the response prioritizes safety, clear coordination, and reduced downtime. Work is sequenced around occupants, tenants, and operations from the first assessment through completion.
Explore Commercial HelpWhere do you need help?

Extraction, structural drying, and repairs.
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Soot, smoke, odor, and rebuild after a fire.
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Wind, hail, monsoon, and flooding recovery.
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Roof, water, tree, lightning, and flood damage from monsoon storms.
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Burst pipes, backups, and water heater failures.
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Tarp-off, leak response, and roof repair.
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Discreet, certified biohazard remediation.
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Leaks, no hot water, and replacements.
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Full rebuild from one accountable team.
OpenThe team behind the response
Emergency restoration crosses field response, mitigation, documentation, insurance coordination, construction, and project management. Our team keeps those handoffs connected from the first call through completion.
And more—look no further for your restoration.
Claimsparency™
NFR built Claimsparency to remove the uncertainty that begins after a property loss. Your private view keeps the responsible team, current progress, upcoming work, and project records connected in one place.
The current phase, next visit, latest update, and assigned team.



Moisture readings were recorded. Drying equipment remains in place and the affected area is progressing as expected.
View activity →Insurance support
We document the damage and build a detailed scope you can give your insurer. With your permission, we can speak with them about the work performed.
We photograph the loss, measure the affected areas, and build a detailed scope you can give your insurer. With your permission we can speak with them about the work we performed.
Our proprietary software lets you follow the progress of your claim and property.
We explain terms like RCV and ACV in plain English so you can read your own policy with confidence. Coverage decisions are your insurer’s to make.
We show you the visible damage and the likely scope so you and your insurer can decide how to proceed.
Restoration knowledge base
Water Damage RestorationWater damage can come from severe weather, a burst or leaking water line, or a sewage pipe leak, and untreated, it quickly turns into bacteria and mold.National First Response's trained specialists are on call 24/7 for emergency water damage repair and restoration, minimizing damage with state-of-the-art equipment to dry out and extract water.
We are a residential and commercial emergency provider. Whether it is water or mold removal or repairing floodwater damage, we fully guarantee every remediation and restoration job we do.
Fire & Smoke RestorationFew events are as traumatic, or as damaging, as a fire in your home: the immediate damage, plus the loss of the security that makes a house a home.After the fire department has left and the flames are extinguished, National First Response can start to rebuild your home and your peace of mind.
Most fires are “partial losses”, but there are typically hidden damages from water or retardant, plus smoke and ash. Shut down all ventilation and open windows and doors to evacuate smoke.
In most cases the carrier must return your property to a “uniform and consistent appearance.” Do not throw away damaged property; leave it in place until the fire marshal completes the investigation. If anyone has allergies or asthma, stay away until remediation is complete.
Smoke often travels well beyond the fire. It carries corrosive acids and toxins that attach to surfaces and, over time, yellow plastics, stain countertops, tarnish metals, erode finishes, and permanently stain fabrics.
Landscaping After a FireCoverage for landscaping replacement is typically a set amount or a percentage of your dwelling coverage.Experience has shown that plants and landscaping affected by fire and smoke return with time more vibrant than before, and odors are usually eliminated after a seasonal rain shower or two.
Coverage becomes a concern on a hillside: loss of foliage can lead to landslides or mudslides in rain. Replant quickly with native trees and grasses to stabilize the landscape, and use sandbags or stormwater prevention until foliage takes root. Review your policy limitations with your agent.
Storm, Hail & Monsoon DamageWind and water can tear shingles from rooftops, strip siding, flood interiors, knock down trees, break windows, and pummel air conditioners.National First Response stops the water from creating more damage and restores your possessions and home to the condition they were in before the water came.
Hail can do surprising damage fast: a damaged roof is sure to leak and becomes more susceptible to future storm damage. Hail is tricky to document, so get a professional inspection quickly; insurers often require a minimum number of hail strikes before authorizing repairs.
The Southwest is prone to powerful monsoons (and haboobs) from July to September, with winds over 50 mph, heavy rain, and blowing dust. Winds can tear shingles off roofs and expose interiors to rain and flooding, so address flooding quickly before mold and mildew establish.
Flood Damage vs. Rain DamageMost standard homeowner policies cover water damage, but only before the water touches the ground.To determine if your home is in a flood plain, contact your local county planning office, which has maps showing designated flood zones.
Typically covered
Not covered without flood insurance
Emergency PlumbingBurst pipes, overflowing toilets, water heater failures, and sewer backups can quickly cause property damage, structural issues, and health hazards from contaminated water.Our licensed specialists are on call 24/7 to handle any plumbing emergency with speed and expertise, using advanced tools and proven methods to restore your home or business to safe, livable conditions.
Common plumbing claims involve sudden discharge from pipes, accidental overflow, or a backed-up sewer line. A sudden, accidental pipe burst is often covered, while gradual leaks or lack of maintenance may not be: we help with documentation, damage assessment, and restoration.
Biohazard CleanupAny biological substance that threatens your health is a biohazard: from the smallest microorganism to a human or animal body.Removal is often unpleasant work, but our technicians and Disaster Response Team members are versed in the proper procedures and follow them to the letter. Improper disposal can put everyone at risk.
Wearing safety suits and breathing apparatus and using the latest equipment, our technicians completely remove biohazardous waste, then clean, disinfect, and deodorize so the space is safe, clean, and habitable: in accordance with local health codes, OSHA, and Clean Trust (IICRC) standards.
Biohazards include
Asbestos Testing & RemediationMost products made today do not contain asbestos, but until the 1970s many building products and insulation materials did.If you suspect asbestos, leave it alone: it is only dangerous when disturbed and releases fibers. If the item shows wear, tears, abrasions, or water damage, isolate the space and contact us.
Our Clean Trust-certified technicians will seal the item permanently or carefully remove it, clearing the area with an air scrubber and other equipment. When disturbed, asbestos creates a dust that, if inhaled at high levels, raises the risk of lung cancer, mesothelioma, and asbestosis.
Take precautions: never sweep, dust, or vacuum debris that may contain asbestos, and never saw, sand, scrape, or drill it. Local EPA officials can provide more on identification, sealing, or removal.
Products that might contain asbestos
Site SecuritizationSecuring your home after fire or water damage is a critical first step: a secured home is far less vulnerable to the elements or opportunists.A member of our 24/7 Emergency Response Team arrives within 60 minutes to evaluate the situation and put equipment and services in place, ensuring only you and our team have access to your property.
After the fire department or plumber has dealt with the emergency, the best next answer is to call a trusted restoration expert. We draw from experience on hundreds of restoration projects.
Securitization services
Contents & Personal PossessionsSometimes the greatest damage is not to your home but to what is in it: furnishings, and one-of-a-kind heirlooms whose value cannot be measured in dollars.Removing contents from the structure prevents further damage to them and allows more thorough, efficient restoration of the structure. Even when items seem beyond saving, our technicians can often restore them to pre-loss condition.
If an item cannot be restored, we include it on a detailed list of unrecoverable items so you can be fully reimbursed by your insurance carrier. It is important to begin quickly: call any hour and a Clean Trust-certified technician responds within 60 minutes.
We can restore
ReconstructionAfter damaged elements are removed and the structure is cleaned, the final phase is reconstruction: rebuilding and repairing what the fire, flood, or other event damaged.Reconstruction is very different from building from the ground up, and requires different skills than just any general contractor. Our leadership has more than 50 years of reconstruction experience and works closely with you to get it exactly how you want it.
Even if another company dried your home or removed smoke particles, we can finish the job. With the right materials, design, and skill, the new construction blends perfectly with the existing structure: as if the catastrophe never happened.
Expert services include
Keep recovery moving

Extraction, structural drying, moisture monitoring, and complete repair.
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Property stabilization, soot and odor removal, contents care, and rebuild.
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Emergency tarping, water control, documentation, and exterior repair.
Explore service →We document the damage and prepare the scope your insurer needs, then restore your property.
24/7 Statewide Service
Not sure how serious the damage is? We can assess what happened, explain the next step, and help you protect the property before the loss spreads.
Additional Arizona service areas

24/7 local response
Water, fire, storm & property restoration

24/7 local response
Water, fire, storm & property restoration
Our Home Base
316 S. Price Rd
Tempe, AZ 85281