IICRC Certification
Water, fire, or storm emergency?
Emergency Property Restoration. Onsite in 90 minutes or less.
Our certified response team assesses the loss honestly, helps you understand the right path forward, stops further damage, and coordinates restoration and insurance from the start.
- We document the damage for your claim
- We provide statewide service
- Get help 24/7
Current avg. response70 minutes**Response times vary by location, weather, access, and current demand.
Certified training and trusted standards behind every property response
The Cleantrust Certification
Certified Residential Mold Inspector
Certified Mold Remediator
Certified Commercial Mold Inspector
Arizona Registered Contractor
Certified Asbestos Removal Contractor
PMII Certified Contractor
Xactware / Xactimate Certified Contractor
EPA Lead-Safe Certified Firm
Our promise to you
We’ll make the right call for your property.
When our team walks into your property, we assess the situation with your best interest in mind. We’ll make the right call to insurance and keep you safe in the process.
We’ll tell you which claims to file.
Not every loss belongs on your policy. We assess the damage and tell you which ones are worth filing before anything reaches your carrier.
We take out only what has to go.
When conditions allow, we dry your property in place instead of demolishing it, saving you time, cost, and disruption.
You see what your carrier sees.
We hand you a copy of the exact scope of work we submit to your insurance company, so you always know what was reported.
Claimsparency™
Know what is happening before you have to ask.
NFR built Claimsparency to remove the uncertainty that begins after a property loss. Your private view keeps the responsible team, current progress, upcoming work, and project records connected in one place.
Project current
Project overview
The current phase, next visit, latest update, and assigned team.
Current phaseUpdated today
Structural dryingEquipment is operating in two affected rooms.
- ✓Assessment
- 2Mitigation
- 3Repairs
- 4Complete
Next scheduled taskTomorrow
Moisture monitoring visitTechnician arrival window
Assigned toVinnie · Mitigation ManagerYour project team3 assigned
Jeremy SnyderProject manager
Vinnie NeumannMitigation manager
Eric WaltersOperations manager
Latest updateToday · 9:14 AM
Moisture readings were recorded. Drying equipment remains in place and the affected area is progressing as expected.
View activity →
One Place for Your Whole Restoration
Every restoration need, handled by one trusted team
From emergency response and drying to documentation, repairs, and rebuilding, we bring the right specialists together and manage the work from start to finish—so you can get back to normal without coordinating a string of vendors.
- Water Damage Restoration
- Fire & Smoke Damage
- Emergency Storm Damage
- Emergency Plumbing
- Emergency Roofing
- Biohazard Cleanup
And more—look no further for your restoration.
Insurance support
Your insurer decides what to pay. We make sure it's fair.
We document the damage and build a detailed scope you can give your insurer. With your permission, we can speak with them about the work performed.
We document the damage for your claim
We photograph the loss, measure the affected areas, and build a detailed scope you can give your insurer. With your permission we can speak with them about the work we performed.
We track everything in Claimsparency
Our proprietary software lets you follow the progress of your claim and property.
We break down your policy into plain English
We explain terms like RCV and ACV in plain English so you can read your own policy with confidence. Coverage decisions are your insurer’s to make.
We help you make the Right Call
We show you the visible damage and the likely scope so you and your insurer can decide how to proceed.
Who We Serve
You are not facing this alone.We know what to do next.
For homeowners
Get your home safe and back to normal.
Fast stabilization, contained work areas, clear updates, and one team through repair, so you are not left coordinating your own recovery.
Get Residential Help
For businesses & property managers
Control the loss. Reduce downtime.
Rapid assessment, phased mitigation, documentation, and scalable restoration for occupied and managed properties.
Get Commercial ResponseEmergency Services
The right response for every kind of property loss
When property damage feels overwhelming, one call brings trained technicians, the right equipment, and a clear plan to protect what can still be saved.
Water Damage Restoration
Fast relief from flood and water damage including extraction, cleaning, drying, and repairs.
Learn More →
Fire & Smoke Damage
Restore your home to pre-fire conditions with expert reconstruction and debris removal.
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Emergency Storm Damage
Assess damages, get help with your insurance claim, and make necessary repairs after high winds.
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Emergency Plumbing
Quickly clean up, dry, and repair burst pipes, leaks, and other plumbing emergencies 24/7.
Learn More →
Emergency Roofing
Emergency tarp-off, leak response, and roof repair after storm and water damage.
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Biohazard Cleanup
Discreet, professional biohazard and unattended death cleanup with certified technicians.
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Water Heater Repair
Failed water heater? We stop the water, dry the damage, and handle the repair.
Learn MoreCommercial Restoration
Large-loss commercial mitigation and reconstruction that gets businesses reopened fast.
Learn MoreResidential Restoration
Complete home restoration from first response through reconstruction.
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Contractor Services
Licensed building contracting for repairs and full reconstruction after a loss.
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Arizona Monsoon Damage
Roof damage, water intrusion, fallen trees, lightning, and flooding from monsoon storms.
Learn More18+ Years Serving Arizona
We’ve seen how quickly a small leak can become a big problem.
After 18+ years restoring Arizona properties, we know the water you can see is often only part of the problem. These are some of the calls we handle most, from failed water heaters to hidden pipe leaks.
Get Your Property Back to Normal
Have damage, but it's not an emergency?
We can help with that too.
From Our Customers
See What Our Customers Are Saying
“Amazing job. Highly recommend. I worked with Kyle for my roof. At first I wasn’t to sure, i hate calling insurance, Kyle assured me he would deal with everything. He kept me in the loop the entire time. So I was aware of everything that was going on without the stress. The roof looks amazing and was done super quick once it was approved. If you’re thinking about it, you should do it. Kyle was very professional and that’s important to me because I’m female so I’m always worried I don’t know enough and can be taken advantage off.”
“This was a wonderful experience, working with National First Response. From the first day of inspection to the final day of having my roof installed, it was less than one month. Great service! Thank you so much. Nicole was very quick to respond every time.”
“I am very impressed with National First Response's roofing division. My roof replacement was covered by my home insurance company and I could not be happier with the professionalism of everyone I met or was involved with personally. My contact, Nicole Sullivan, who I only connected with virtually, kept me informed of the process every step of the way. Her cheerful and prompt response to my inquiries was refreshing. Brandon Velander, who came out after the roof was installed, was equally cheerful and professional. The crew that delivered the roofing materials and the crew that installed them were cheerful and professional as well. I'm very happy with this company and will definitely refer them to my friends.”
“We worked with Mike and he took us through the process flawlessly! The crew showed up on time and did a high quality job. Our roof looks great. Thanks to NFR!”
“Great experience! From the get go the First Response team was super communicative, they made sure all aspects of the project were aligned and being handled properly. The Ops manager, Nicole and her staff were communicating with me weekly and throughout the process of the installation. The installation team was amazing, very knowledgeable, professional and thorough. They made sure the property was kept clean and maintained, they cleaned up after installation and made sure everything was right before they completed. These guys are pro level and on point 100%. Highly recommend this company for roofing…!”
“We had such a great experience with this company. We love our new roof! Very professional throughout the whole process. Thank you National First Response! I would totally recommend to my friends and family!”
24/7 Statewide Service
Emergency response in 90 minutes or less, with statewide service throughout Arizona.
Not sure how serious the damage is? We can assess what happened, explain the next step, and help you protect the property before the loss spreads.
Additional Arizona service areas
AhwatukeeAnthemApache JunctionAvondaleBuckeyeCarefreeCave CreekChandlerChandler HeightsFountain HillsGilbertGlendaleGold CanyonMaricopaMesaParadise ValleyPeoriaPhoenixPrescottQueen CreekSan Tan ValleyScottsdaleSun CitySun City WestSun LakesTempe
24/7 local response
Phoenix
Water, fire, storm & property restoration
24/7 local response
Scottsdale
Water, fire, storm & property restoration
Our Home Base
Tempe Headquarters
316 S. Price Rd
Tempe, AZ 85281
- Fax
- (480) 907-2030
Learning Center
Proven strategies to protect your property before damage strikes
Real-world insights and critical updates in property restoration and disaster recovery.
Storm Damage
Monsoon Damage Restoration in Arizona: Roof Leaks, Flooding, Fallen Trees & Reconstruction
Call NFR for 24/7 Arizona monsoon damage restoration, water extraction, drying, roof leak repair, cleanup, reconstruction, and insurance support
May 13, 2026
Water Damage
Can an AC Leak Cause Water Damage in Your Home?
AC leak causing water damage? Call NFR for 24/7 water extraction, structural drying, mold prevention, repairs, and insurance support in Arizona today.
May 13, 2026
Plumbing
Small Leak, Big Damage: What Happens If You Ignore a Plumbing Leak
Plumbing leak? Call National First Response to stop water damage, dry hidden moisture, and protect your property before a small leak turns costly.
April 21, 2026
24/7 Statewide Service
Get your property protected, restored, and back to normal.
One call brings the right crew, a clear recovery plan, and help with the insurance paperwork from start to finish.
Fastest way to get helpCall 480-405-5596Not in immediate danger?
Choose the clearest next step.
If anyone is in danger, leave the property and call 911 before contacting a restoration company.